Critical Success Factors for Knowledge Management Projects: Analytical Study Using SWOT Analysis Methodology

Abstract

Critical Success Factors (CSFs) for knowledge management projects is one of the interesting issues for contemporary business organizations. That’s because knowledge is the motivating force for the success of businesses and achieving competitive advantage. Without identifying critical success factors it is not expected from the organization to be successful in achieving its overall strategy and its goals. The use of "SWOT analysis methodology (four-wheel analysis or analysis of strengths, weaknesses, opportunities and threats) applied in the literature and previous studies addressed the critical success factors for projects of knowledge management in different organizations in order to draw these factors through what is stated in previous studies, and its contents of critical success factors, including easier for researchers and practitioners access to these factors and take advantage of them, either in the application or as a theoretical research. In light of the findings of the study, the researchers recommended that organizations need to take into account the critical success factors previously mentioned when planning knowledge management projects and their implementation. With the provision of training programs for staff and leaders of the organization on the skills necessary for knowledge management projects based on the success factors mentioned.