The Impact of the Application of Artificial Intelligence on Decision-Making "Applied Study on Saudi Government Hospitals in Najran region"

Abstract

The study aimed to explanation of the impact of the application of artificial intelligence on decision-making at Saudi government hospitals in Najran region. The study adopted the descriptive analytical approach to show and describe artificial intelligence and its impact on decision-making at Saudi government hospitals in Najran region. The study used an electronic questionnaire that was applied to (297) employees at Saudi Government Hospitals in Najran region. The study results showed that there is a high degree of appreciation for artificial intelligence at Saudi government hospitals in Najran region, where this is due to the efficiency of its dimensions. The study showed that the Smart Agents was in the first rank, in the second rank came the Expert Systems, and in the third rank was Genetic Algorithms, where these dimensions were at a high level of appreciation. Moreover, in the fourth and last rank was the Neural Networks, at moderate level of appreciation. These results indicate a high degree of Artificial intelligence at Saudi governmental hospitals in Najran region. The study also found a statistically significant effect at the significance level (0.05 ≥ α) of Artificial Intelligence (Expert Systems, Neural Networks, Genetic Algorithms, Smart Agents) on Decision-Making in Saudi governmental hospitals in Najran region. In light of the results, the study recommended enhancing the use of artificial intelligence in the decision-making process at Saudi hospitals.