The reality of big data and its importance in decision-making at the Ministry of Education: Case study 2020

Abstract

The study mainly aimed to investigate the reality of big data and its importance in decision-making at the Ministry of Education. Therefore, a number of questions were raised to explore the challenges facing the officials in analyzing big data, and investigate the level of its benefit in addition to the extent to which the employees are aware of the significant role of big data analysis. The researcher used the descriptive analytical approach to present the theoretical part based on the literature review, and analyzing the data collected from the field study using SPSS.

The questionnaire and the checklist were distributed after being implemented on the study sample consisting of the heads of the departments and the employees of the administration of digital transformation in the Ministry of Education, who are (83) managers and employees.

The results of the study revealed that the decisions based on the results of big data analysis improved the performance of the Ministry of education and enhanced the level of benefiting from them in decision making. It was also concluded that the employees are aware enough of the importance of big data analysis although they find some difficulties in dealing with the amount of data despite its availability in the Ministry. The study finally recommended that it is important to increase the skills of the individuals, bring specialists and experts of data analysis. It was also recommended to expand the use of big data analysis and make more efforts to keep up with the modern technological advances.