APPLYING TOTAL QUALITY MANAGEMENT IN EDUCATION INDUSTRY

Abstract

The paper focuses on Applying total quality Management in Education Industry. It looks at the definition of the terms, key elements of Total Quality Management i.e (TQM). Its main objectives are:- To apply Total Quality Management (TQM) to proffer solution to Japan’s economy around in five years, if they wanted to turn Japan’s economy around in five years, they should attend Dr. Deming’s lectures on using statistics to achieve quality at a reduced cost. It must be noted that any discussion of total Quality Management Operation must start with a description of Dr. Deming’s universal fourteen points of quality management. It highlights the historical background of Total Quality Management the concept of Quality Education, total quality management and education, total quality management and Education, the Comparative Analysis: Nigeria and South Africa, two schools, one with total quality management. It considers the way forward and the parting word. i.e conclusion.