Application of fuzzy Delphi analysis to shorten the time of new product development based knowledge management tool

Abstract

This paper proposes a model to priority effective tools of knowledge management to reduce time of new product development process. The proposed process of the study has been implemented among some professors of knowledge management. After weighting the parameters of the model using fuzzy Delphi analysis, values of these parameters has been process. The results show that the parameters of human-based are preferred over process-based knowledge management in new product development. The process-based knowledge management is contained both part of knowledge-led and software-led knowledge management. In knowledge-led knowledge management respectively knowledge integrated production, knowledge acquisition, and knowledge diffusion and integration system are located in the priority of the first to third. And also in knowledge management respectively management information system, knowledge network, and Humans-computers interaction are located in the priority of the first to third.