The implementation of knowledge management from the perspective of employees at King Abdul Aziz University in Jeddah

Abstract

This study aimed to know the reality of applying Knowledge Management (KM) at King Abdul-Aziz University from the administrator’s point of view and its correlation with some factors. The sample size consisted of (203) employees chosen by random stratified method from several departments. A questionnaire was designed to measure the reality of applying KM in the university and to analyze the data statistically (arithmetical averages and standard deviations were used). The study reached the following results: The University allocates bonuses and incentives to encourage employees sharing knowledge, keeping it in databases, benefiting from previous experiences and success stories using information systems. Moreover, the degree of activation and use of information systems by administrators and administrators at the University has an effective role to implement KM.

The results of the averages of respondents query in the highest order was for the role of the "knowledge sharing" process, followed by the "knowledge storage" and its coding. The study shows that the university and its employees seek to transform implicit knowledge into knowledge and support the dissemination and sharing of knowledge. This is a positive indicator towards the direction of KM and supports the shift from information management to KM and its implementation.